Data retention

In line with the storage limitation principle, we retain personal data only for as long as necessary for the purpose, then delete or anonymise it.

Data category	Examples	Indicative retention
Contact requests / leads	Name, email, message	Up to 3 years after last contact
Portal accounts	Username, role, profile	While the account is active, then limited archiving (up to 3 years) for dispute management and security
Connection / security logs	IP, timestamps, events	Between 6 and 12 months depending on security needs
Submitted content	Uploaded files, form data	During service provision, then deleted; technical backups for a limited period
Billing data (if applicable)	Invoices, payments	Retained according to applicable accounting and tax obligations
Cookies / preferences	Session, language, cookie choice	Session or limited duration; preferences stored for at most a few months

These periods may be adjusted due to legal obligations, specific contracts, or for the establishment, exercise or defence of legal claims.