Privacy policy

Last updated: 2026-02-15

1. Data controller

AUDELA is the data controller for personal data collected via this website. Contact: admin@audeladedonees.fr.

2. Personal data we process

  • Contact data: name, email, phone, message (when you contact us).
  • Account data (if you use a portal): username, role, profile information.
  • Technical data: connection/security logs, IP address, technical identifiers, visited pages (to the extent necessary for security and proper operation).
  • Content you provide: files or information you upload or submit through forms.

3. Purposes and legal bases

  • Reply to your requests (contact, demo, support): consent and/or legitimate interests.
  • Provide the service (e.g., portal access): contract performance or pre‑contractual steps.
  • Security (fraud prevention, account protection, incident detection): legitimate interests.
  • Legal obligations (where applicable): compliance with a legal obligation.

4. Recipients

Data is accessed by authorised AUDELA staff and, where needed, by technical service providers (hosting, email, backups) acting as processors. Data may be disclosed to authorities where required by law.

5. Retention

We keep personal data for as long as necessary for the purposes above and then delete or anonymise it. Typical retention periods are summarised on the Data retention page.

6. Security

We implement appropriate technical and organisational measures: access control, logging, backups, encryption when relevant, and least‑privilege access.

7. Transfers outside the EU

If providers outside the EU are used, transfers are safeguarded with appropriate measures (e.g., Standard Contractual Clauses) in line with GDPR.

8. Your rights

You have rights of access, rectification, erasure, restriction, objection, and data portability where applicable. You can withdraw consent at any time where consent is the legal basis.

To exercise your rights: admin@audeladedonees.fr. We may request proof of identity where justified.

9. Complaints

You may lodge a complaint with your supervisory authority, including the CNIL (France) when relevant.

10. Cookies

See our Cookie policy for details about cookies and similar technologies used.

NutriTracker (LGPD / Google Play)

Pour la suppression de compte et des données personnelles de l'application NutriTracker, utilisez cette page dédiée : Demande LGPD NutriTracker.